Terms of Service

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for all activity that happens under your account. Organizer accounts may require additional verification, including proof of 501(c)(3) status for nonprofit organizations.

Placing a bid is an offer to purchase the lot at that amount. If you are the winning bidder when an auction closes, you are obligated to complete payment using the payment method on file. Automatic (proxy) bids raise your bid on your behalf up to the maximum you set and carry the same obligation.

Bids cannot be retracted once placed. Kind Bidder and the hosting organization may cancel bids or close an auction early where there is an error, suspected fraud, or a listing issue.

Organizers, item donors, and anyone acting on their behalf may not bid on their own lots or arrange bids to raise the price ("shill bidding"). Bids found to break this rule may be cancelled and the accounts involved suspended.

Winning bids may be subject to an applicable buyer's premium and payment processing fees, which are added to the final bid amount at checkout. The buyer's premium — where it applies — is disclosed on the lot or at checkout before payment is completed. By bidding, you agree to pay the final bid amount plus any applicable buyer's premium, processing fees, taxes, and shipping or redemption costs.

Payments are processed by our payment providers. Kind Bidder does not store full card numbers. Failed payments may be retried, and unpaid wins may be reassigned to the next eligible bidder or relisted at the organizer's discretion.

Contributions to registered 501(c)(3) nonprofit organizations may be tax-deductible to the extent allowed by law, generally limited to the amount paid in excess of the fair market value of goods or services received. Contributions to personal fundraisers are not tax-deductible. Kind Bidder does not provide tax or legal advice; consult your advisor.

Fulfillment of items, certificates, travel packages, and experiences is the responsibility of the hosting organization and the item provider, subject to the terms and blackout dates listed with each lot. Travel and experience lots may require additional booking steps and are subject to availability.

Items are offered "as is" based on the description provided by the organizer or item donor. Kind Bidder is a fundraising platform, not a travel agency, tour operator, or provider of the goods, trips, or services listed, and is not responsible for their quality, safety, or delivery. Any travel or service is provided by the third party named on the lot under that provider's own terms.

All sales are generally final. Refunds are considered only in cases of duplicate charges, listing errors, or items that cannot be fulfilled, and are handled together with the hosting organization.

You agree not to manipulate bidding, use the platform for unlawful purposes, upload content you do not have rights to, scrape the site, or interfere with its operation. We may suspend or terminate accounts that violate these terms.

Organizers are responsible for the accuracy of their listings, the legality of their fundraising activities, delivery of won items, and compliance with applicable charitable solicitation and tax rules in their jurisdiction.

By listing a lot, an organizer confirms that they (or the item donor) own the item or have the right to offer it, that the description is accurate, and that they will deliver it to the winner. Organizers agree to defend and reimburse Kind Bidder for claims, losses, and costs arising from their listings, their items, or their fundraising activities. Organizers who are not registered 501(c)(3) nonprofits must not tell donors or bidders that their payments are tax-deductible.

The platform is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Kind Bidder is not liable for indirect or consequential damages, and our total liability relating to your use of the platform is limited to the amounts you paid through the platform in the twelve months before the claim.

If you opt in to text messages, Kind Bidder may send you auction notifications, bid alerts, account and service updates, and occasional promotional messages.

Consent to receive text messages is not a condition of any purchase or of registering for an auction. Message frequency varies. Message and data rates may apply.

You can reply STOP at any time to opt out of text messages, and reply HELP for help. For support, email hello@kindbidder.com.

Who sends these messages: Kind Bidder Inc, 223 Taylor Ave North, Unit 609, Seattle, WA 98109, United States. You can also reach us by phone at +1 (808) 663-3672.

We may update these terms. Continued use of the platform after an update means you accept the revised terms.

Questions about these terms? Reach us through the in-app messaging center or the contact details listed on your organizer's storefront. See also our Privacy Policy.